A secure public-facing web portal that connects agencies with requesters

The FOIAXpress® Public Access Link (PAL) can integrate with payment solutions, including for federal clients


Greater transparency and better citizen engagement.

PAL is an online portal that allows requesters to submit FOIA requests directly to the agency from the agency’s website or through Requesters can submit requests, check the status of their request, view documents released to the reading room, submit payment for their FOIA requests with a integration and more.

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Improved experiences

Post and curate public documents online and offer 24/7 accessibility.

Faster processing

Deliver a digital experience for both requester and reviewer from inquiry to delivery that reduces downtime and delays.

Ensured compliance

Meet federal guidelines to increase use of digital tools and provide a centralized web portal.

Detailed reports

Analyze a variety of reports detailing data source statistics.


Enhanced functionality & collaboration from inquiry to delivery.

The FOIAXpress Public Access Link features a public website, secure requester portal, electronic reading room, secure document delivery, automatic case tracking, comprehensive dashboards, and payment connectors to ensure requestors experience a smooth process start to finish.

Public Website

Connect with citizens using a public-facing website that integrates seamlessly with your agency identity and comes configured with features that support your mission.

Secure Requester Portal

A personalized portal with unique logins to submit requests or appeals, track status, communicate, and receive records for download.

Automatic Case Tracking

Receive immediate request and case set-up receipt upon completion of data entry.

Electronic Reading Room

Post frequently requested documents online for easy access and increased transparency.

Secure Document Delivery

Deliver responsive records for a requestor’s private reading without file-size restrictions.


Review real-time data on program statistics with interactive dashboards.

Payment Connector

As an optional value-added feature, Payment Connector enables agencies to collect payment through a secure integration with third-party payment providers such as


Drive operational excellence in government.

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