Government agencies are expected to work faster and smarter despite budget constraints, regulatory burdens, workforce challenges, and rising service expectations from residents.
At OPEXUS, we complement our built-for-government software and case management applications with a variety of packaged and custom services and training to make our government savvy, technical expertise, and best practices accessible to all customers, big and small.
Call us anytime.
If outside of business hours include name, agency, and preferred contact information.
Standard support is available Monday-Friday; we are closed on all Federal holidays.
Monday – Friday
8:30 AM – 5:30 PM ET
When emailing, please be prepared to share name, agency, OPEXUS product and version, and contact information.
Our training team includes subject matter experts with 15+ years of experience and uses a combination of lectures, demonstrations, and hands-on practice. Through our proven training methodology, we educate users on the core features of FOIAXpress and ensure adoption and application of best practices within the software suite.
Our team runs monthly training sessions available both in-person and virtually. Sessions are interactive with OPEXUS facilitators. By the end of the course, participants will have the skills needed to manage the full lifecycle of a FOIA request—from creation of request to delivery of documents through archival of the case.
OPEXUS also offers customized training to fit the needs of any agency or department for sessions in person at OPEXUS offices in Washington, D.C. or at your training facility, as well as virtual options.
Identify key goals and KPIs to measure, add new users quickly and easily, and share feedback with our team.
Work with OPEXUS to see your successes and understand where your team has opportunities to improve or enable new users to be successful.
Join our Customer Advisory Board, provide feedback on our roadmap, and help shape our event experiences.