Fact Sheets

ATIPXpress Partnership with the Canadian Federal Government

February 5, 2024 / #Unstuck Government, #ATIP

OPEXUS is proud to partner with the Canadian Federal Government to offer an ATIP case management solution. Initially launching in the Canadian market in 2012, we are proud to have rapidly increased our presence in recent years. Since 2021, OPEXUS has helped 30 federal agencies, and 1,200 active users manage their ATIP process with our robust, user-friendly system, ATIPXpress. ATIPXpress:

  • Tracks requester information, generates correspondence letters,
  • Provides secure redaction capability and quickly runs reports, including standard and ad-hoc custom reports.
  • Transforms traditional, cumbersome and labor-intensive ATIP compliance into an automated and efficient electronic process

Our Core Value: Build Community

We believe the best outcomes happen when we put our heads together. The engaged ATIPXpress customer base has allowed us to develop best practices that are shared broadly across the community through user groups, webinars, industry events, and more.

2012 – Annual presence at CAPA begins

April 2023 – Regular participation in ATIP Community of Practice begins

November 2023 – OPEXUS hosts first ATIPXpress User Conference

June 2024 – Director of Success begins monthly “office hours” in Ottawa

September 2024 –  Monthly Customer Community newsletter launch

Significant Customer Footprint & Deep Experiences

Three years of contract and implementation experience

30+ Federal government customers

1200 active users

Many best practices are shared broadly across the community

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ATIPXpress Partnership with the Canadian Federal Government

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Representative Customer List

Administrative Tribunals Support Service of Canada

Agriculture and Agri-Food

Canada Border Services Agency

Canada Council for the Arts

Canada Revenue Agency

Canada School of Public Service

Canada Food Inspection Agency

Correctional Service of Canada

Department of Justice

Department of National Defense

Elections Canada

Employment and Social Development

Environment Climate Change

Infrastructure Canada

Library and Archives Canada

Public Safety Canada

Transport Canada

Treasury Board of Canada Secretariat

The Best Positioned Solution for Open Government in Canada

  • Strong partnership with iPSS, who offers boots on the ground Canadian expertise, implementation and localization support, and more
  • Full alignment with GCaPaaS to ensure easy IT implementation
  • Local presence; 10+ team members based in Canada; bilingual training and support
  • Purpose-built solutions for the ATIP process’s unique requirements
  • Library of best practices and collaborative monthly working sessions, supported by OPEXUS

Here’s What Our Customers Have to Say:

Congratulations on the impressive presentation and community engagement. I was able to join for most of the demo. I’ve performed and attended hundreds of product and sprint demos. You and Elizabeth ran today’s demo really well. I think Gartner or Forrester should do a case study on what you and Opexus have done in the last 12 months.
Kevin Rogers
BAC/LAC
From what we have seen of 11.8 this is a great step forward. We were happy to see the new modules, complaints, consultations and redaction in Collab. I think we are well on our way to meet the ATIP needs in the Canadian government.
Sylvain Campeau
CSC
I wanted to take a quick moment of your time to thank you for today and also thank you for all your contributions to the CoP. I assure you they are well received, and you are all on the right track. Please keep up the Herculean efforts and your leadership is much appreciated.
Ron Sabourin
Transport Canada

With OPEXUS, get government unstuck.

OPEXUS is the leader in FedRAMP-certified government process management software with more than 30 years of experience supporting public institutions. The company brings operational excellence to governments’ middle office so agencies can focus on the critical work of mission delivery. OPEXUS empowers 100,000 government users with exceptional technology experiences and a built-for-government product suite.

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