Fact Sheets
ATIPXpress Public Access Link (PAL)
June 20, 2025 / #ATIP
Enhance Transparency & Citizen Engagement
ATIPXpress® Public Access Link (PAL) is a secure public-facing web portal that connects agencies with requesters. It enables agencies to better serve constituents by providing a centralized location to submit requests, access records and communicate. PAL integrates directly with ATIPXpress® enhancing functionality and collaboration from inquiry to delivery.
Features to Support Your Mission:
Public Website
Configured with features to support your mission and integrate seamlessly with your brand
Secure Requester Portal
Personalized portal with unique logins to submit requests or appeals, track status, communicate and receive records for download
Automatic Case Tracking
Receive immediate request and case set-up receipt upon completion of data entry
Electronic Reading Room
Post frequently requested documents online for easy access and increased transparency
Document Delivery
Deliver responsive records to requestors’ private reading without file-size restrictions
Dashboards
Review real-time data on program statistics with interactive dashboards
PAL offers Payment Connector as an optional value-added feature. Payment Connector enables agencies to collect payments through a secure integration with third-party payment providers.
A 21st Century Approach to Open Government
Enhance Engagement
Transform the citizen dialogue with 24/7 accessibility and greater transparency
Speed Processing
Enabling a digital experience from inquiry through delivery reduces downtime and delays to speed the process
Promote Transparency
Keep constituents informed by posting and curating public documents online
Ensure Compliance
Meet government guidelines to increase use of digital tools and provide a centralized web portal
Access Reports
Analyze a variety of reports detailing data source statistics
ATIPXpress®
ATIPXpress® transforms the way organizations manage Access to Information and Privacy Act (ATIP) requests. ATIPXpress® digitizes and automates the full lifecycle of ATIP from inquiry to delivery and retention. That’s why it’s the leading eATIP solution in Canada.
About OPEXUS®
Get government unstuck with OPEXUS. OPEXUS is the leader in FedRAMP-certified government process management software with more than 30 years of experience supporting public institutions. The company brings operational excellence to governments’ middle office so agencies can focus on the critical work of mission delivery. OPEXUS empowers 100,000 government users with exceptional technology experiences and a built-for-government product suite, including solutions for audit, investigations, correspondence, Freedom of Information Act (FOIA) requests, and employee & labor. Located in the heart of Washington, D.C., OPEXUS works with more than 150 public institutions in the US and Canada.