eCASE Government Workforce Management

Enhance Government Workforce Management with eCASE ER/LR

• Empower Professionals: Achieve better outcomes with data-driven decision making and adaptive workflows.
• Focus on Employees: Create easy access to information and clear communication enable better customer service.
• Promote Engagement: Encourage self-service and interaction with external web portals, automated correspondence and status updates.
• Unify Processes: Connect activities through one unified platform to streamline ER across the enterprise.
• Improve Visibility: Achieve greater insight into your workforce with dashboards, reports and data in realtime.

Redefining the Employee Journey

eCASE ER/LR, a government workforce management solution, connects the full lifecycle of critical touchpoints in the employee journey and enables organizations to build cooperative relationships through process-driven transparency. From employee actions and contract management to investigations and grievances, this FedRAMP-certified, adaptive case management application digitizes paperwork, saves time and improves customer service by making it easy to access information and stay on track.

eCase ER/LR allows organizations to:

• Get a big picture view of the employee experience through an employee-centric structure
• Automate critical touch points from performance improvement plans, counseling and employee accommodations, to information requests, negotiation and filing grievances
• Capture, collaborate and share information securely within and across agencies
• Enable self-service with digital access points to complete paperwork, submit documentation and send/receive correspondence
• Use dynamic workflows for approvals, reviews and processing
• Generate reports and metrics with in-depth reporting tools and dashboards

eCASE ER/LR can be quickly configured to meet your agency’s needs, from mirroring your processes with dynamic workflows to matching your branding. This built-for-government application comes with required forms, reports, letter templates, and standard workflows that work out of the box, speeding the implementation process.

Features include:

• Conduct Actions
• Demand To Bargain
• Administrative Leave
• Union Notice
• Opportunity to Improve Notice
• Unfair Labor Practice
• Employee Accommodations
• Information Requests
• Counseling
• Arbitration
• Employee Misconduct
• Mid Term Negotiation
• Administrative Investigation
• Performance
• Within Grade Increase/Denials
• Improvement Plan
• Investigations
• Grievances
• Third-Party Proceedings
• Contract Management

eCASE ER/LR can work independently or as part of the integrated eCASE Government Workforce Management suite.

eCASE for Government Workforce Management supports the end-to-end employee journey, including performance management and with a particular focus on moments that require deep government expertise in processes, workflow, and reporting. The suite is built on an adaptive case management engine that offers a single, unified solution that is built with the employee at the center. The application suite provides a single, unified solution to managing the employee lifecycle.

Built on the low-code eCASE Platform, the technology puts the power in the hands of HR, not IT. Users can configure changes in the application with an intuitive UI designer – from modifying a workflow to restructuring your process. No custom coding required. This flexibility allows the solution to extend and grow with your organization. As your requirements change, eCASE changes with it.

About OPEXUS

With OPEXUS, get government unstuck. OPEXUS is the leader in FedRAMP-certified government process management software with more than 30 years of experience supporting public institutions. The company brings operational excellence to governments’ middle office so agencies can focus on the critical work of mission delivery. OPEXUS empowers 100,000 government users with exceptional technology experiences and a built-for-government product suite, including solutions for audit, investigations, correspondence, Freedom of Information Act (FOIA) requests, and employee & labor. Located in the heart of Washington D.C., OPEXUS works with more than 150 public institutions in the US and Canada.