Fact Sheets
FOIAXpress' Public Access Link (PAL)
December 15, 2024 / #Unstuck Government, #FOIA
Enhance Transparency & Citizen Engagement
FOIAXpress® Public Access Link (PAL) is a secure public-facing web portal that connects agencies with requesters. It enables agencies to better serve constituents by providing a centralized location to submit requests, access records and communicate.
PAL integrates directly with FOIAXpress® enhancing functionality and collaboration from inquiry to delivery.
Features to Support Your Mission:
Public Website – Configured with features to support your mission and integrate seamlessly with your brand.
Secure Requester Portal – Personalized portal with unique logins to submit requests or appeals, track status, communicate and receive records for download.
Automatic Case Tracking – Receive immediate request and case set-up receipt upon completion of data entry.
Electronic Reading Room – Post frequently requested documents online for easy access and increased transparency.
Document Delivery – Deliver responsive records to requestors private reading without file-size restrictions.
Dashboards – Review real time data on program statistics with interactive dashboards.
PAL offers Payment Connector as an optional value added feature. Payment Connector enables agencies to collect payment through a secure integration with third party payment providers such as pay.gov.
A 21st Century Approach to Open Government
Enhance Engagement – Transform the citizen dialogue with 24/7 accessibility and greater transparency.
Speed Processing – Enabling a digital experience from inquiry through delivery reduces downtime and delays to speed up the process.
Promote Transparency – Keep constituents informed by posting and curating public documents online.
Ensure Compliance – Meet federal guidelines to increase use of digital tools and provide a centralized web portal.
Access Reports – Analyze a variety of reports detailing data source statistics.
FOIAXpress®
FOIAXpress® transforms the way organizations manage Freedom of Information Act (FOIA), Privacy Act and Open Records requests. FOIAXpress® digitizes and automates the full lifecycle of FOIA from inquiry to delivery and archiving. That’s why it’s the leading eFOIA solution in North America.
