The frustration many constituents have with their state and local governments is warranted. Clunky user experiences, incomplete solutions or commercial tools that just don’t work for the public sector have made residents’ experience with government less than ideal – and this issue impacts the government workforce too. Lots of manual processes and paper flowing through the middle office, coupled with widespread staffing shortages, make it difficult to carry out mission-critical work.
Watch eRepublic and OPEXUS explore how agencies can deploy built-for-government solutions that empower the middle office to streamline workflows and deliver great user experiences.
This interactive, 30-minute discussion will cover how modernizing legacy systems can improve: