Like clockwork, every year, the government releases a report on the growing ATIP backlog criticizing the Information Commission and those who serve in these, often thankless, public service roles. With lawmakers, constituents, and journalists across the board shouting about how terrible performance is in responding to ATIP requests, your day-to-day employee experience can become simply awful.
While some of the increase in ATIP requests can be attributed to the sheer volume of data available, requesters are also seeking multimedia information. These combined forces of more complicated and more voluminous ATIP request are pushing agencies to adapt quickly to demand.
Watch the webinar replay to dive into:
- The key frustrations and gaps in user adoption of software tools to manage ATIP requests
- Exploring the observations and recommendations from the Access to Information Regime
- Top 5 features of ATIPXpress that will help to ease the pain and innovate